Service interruption across Smartboxes and Applications.
Incident Report for Keycafe
Resolved
This incident has been resolved.
Posted Oct 08, 2024 - 23:07 UTC
Monitoring
Our providers have reported that they implemented a fix. We will continue to monitor the results.
Posted Oct 08, 2024 - 22:56 UTC
Update
We are still experiencing interruptions in the service, although some requests are coming through. We are continuing to monitor.
Posted Oct 08, 2024 - 20:39 UTC
Investigating
We are experiencing an outage that is affecting Smartboxes and our website. Our providers have acknowledged the issue and are working to identify the cause.
Posted Oct 08, 2024 - 17:23 UTC
This incident affected: API, Website, and SmartBox.
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