Service Interruption across Smartboxes and Applications.
Incident Report for Keycafe
Resolved
This incident has been resolved.
Posted Oct 09, 2024 - 17:04 UTC
Monitoring
Our service provider has reported that they implemented a fix. We will continue to monitor the results.
Posted Oct 09, 2024 - 16:50 UTC
Update
We are still experiencing interruptions in service. Some customers may experience elevated latencies or intermittent timeouts. Our service provider is working to resolve the issue.
Posted Oct 09, 2024 - 15:12 UTC
Update
We are still experiencing a partial outage impacting Smartboxes and our website. Our service provider has acknowledged the issue and is investigating.
Posted Oct 09, 2024 - 13:49 UTC
Investigating
We are experiencing an outage that is affecting Smartboxes and our website. We will share an update as we have more information.
Posted Oct 09, 2024 - 13:20 UTC
This incident affected: API, Website, and SmartBox.
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