Third party outage causing connectivity issues

Incident Report for Keycafe

Resolved

This incident has been resolved.

Posted Apr 16, 2022 - 15:00 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 16, 2022 - 13:58 UTC

Monitoring

Our service provider reported that A fix has been implemented and they are seeing recovery. The results are being monitored.

Posted Apr 16, 2022 - 13:58 UTC

Investigating

A third-party service provider is experiencing a small drop in webhooks/integrations. They are currently assessing the scope of impact and identifying the cause.

Posted Apr 16, 2022 - 13:32 UTC

This incident affected: API and SmartBox.